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Download Windows Support

A solution for immediate technical support needs

Local Service and National Service


Remote Desktop Support that allows Jay Abrams’s MacCare to perform quick response to a clients technical issues over the internet.

MacCare's Remote Support is technology that allows me to control or observe your computer over the internet.

A perfect solution to quick fixes of problematic behavior to get your machine running properly. This is similar to being onsite yet allows solutions to scheduling conflicts and immediate customer needs.


    Remote Support appointments can be made to accommodate a pressing

     issue that might have to be put off till an onsite appointment is arranged

    Using Remote Support affords the client a way to resolve general issues that may not requireonsite


    Remote Support technology is an internet solution with a small installation component that you control.

    It allows me to access and control your computer

    so that I can fix a behavior or problem that is concerning you.

    Remote Support allows me to access your computer with a personal request that you make.

    In addition, after the request is made it only allows me to access your computer with your permission.

    A window will appear on the desktop when I have accessed your computer

     with a button that allows you to disconnect at any time. This is a feature that gives you control.

    You can feel comfortable knowing that no access can be made without your permission.

    Remote Support allows me to work anywhere there is a high speed internet connection.

    Remote Support is available  for Windows 7; Windows Vista; Windows XP; Windows 2000; 

    using broadband internet connections

    Appointments are arranged in advance by email or phone.

    The client downloads the application above: Request MacCare Remote Support

    This takes a very short time less than two minutes in many cases.

    To request information on Remote Support • call or email Jay Abrams's MacCare